Information from A to Z

   Here you can find out about how we run things at We need your help to keep this organisation running as smoothly as possible!


   If you would like a place for your child at our centre, please make an appointment and we'll gladly take the time to explain everything you need to know. You can make an appointment by phone or by using our contact form. We look forward to meeting you!



01369 702708

What happens if my child is ill?

   It's unavoidable that small children catch all kinds of minor infections. For a speedy recovery and to prevent the other children from falling ill, children who are unwell must stay at home. Only when the fever has subsided for a whole day should you return your child to us. If the disease is infectious, we'll need a doctor's note confirming that your child is no longer contagious.

What happens if i'm running late?


   There are days when keeping time can be a struggle, especially when you have little ones in toe.  If you know that you will be dropping off your child later than the usual time, please phone us and let us know.  Also, if something crops up at work and you need to stay longer, please phone us and let us know that you will be late.

Discounts and overtime are not charged.

Do I need to tell you about my holidays?

   When you and your child decide to have holidays we require 2 weeks notice.  We charge 50% for holidays, so if you dont give us any notice you will have to pay the full 100%.  If you decide to cancel the childminding contract with us, we also require 2 weeks notice.  Again, if you dont give us notice you are liable to pay the full 2 weeks fees in leiu of notice.

We're here for you:


01369 702834


Opening hours



Please also use our contact form.


Karen Santana Childminder Service
Erskine Bungalow

147 Alexandra Parade


PA23 8AW



New website

Now you can take a look at us here on the internet!

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